Privacy Policy

1. Who We Are

UpVing Digital Solutions Pvt Ltd ("UpVing", "we", "us") is a digital marketing agency based in India. This policy explains how we handle personal data collected through our website and services.

2. What We Collect

We collect information you provide directly:

• Name and email address (via contact form)
• Budget range and project description (via contact form)
• Any other information you choose to share with us

We also collect technical data automatically:

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Referral source (how you found us)

3. How We Use Your Data

• To respond to your inquiries and provide our services
• To improve our website and user experience
• To send relevant information about our services (only with your consent)
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who help us operate our website (hosting, analytics)
• Legal authorities when required by law

5. Cookies

We use essential cookies to make our website work. Analytics cookies are only used with your consent. You can manage cookie preferences in your browser settings.

6. Your Rights (DPDPA)

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data
• Withdraw consent at any time

7. Data Retention

We keep your contact form submissions for 12 months unless you request earlier deletion. Analytics data is anonymized and retained for up to 26 months.

8. Contact Us

For any privacy-related questions or to exercise your rights, email us at hello@upving.com.